Add SMS Superpowers to Your Claims Department Phone Lines.
Keep your existing phone lines. No number porting. No switching carriers. Just add texting.
Texting back and forth with MessageDesk saves them an enormous amount of time––they love it. I don't think they'd do their job without MessageDesk. If we took away texting or MessageDesk it would really slow them down."
Texting saves time and reduces call volume.
of text messages get opened immediately.
of clients respond within an hour to a text.
of clients would rather text than talk with a claims rep.
of clients try to text back after missing a call from a rep.
Start texting your clients professionally.
Manage all of your client text messages in one-place, across your entire team using any new or existing business phone line.
Text-enable any phone line
Get a new number for texting or add texting to any existing number without changing your voice service.
Limit call volume & voicemails
Use inbox routing to get the right conversations to the right person at the right time.
Save time and increase efficiency.
Reduce call volume and save time by scheduling texts and applying pre-saved templates with personalization tags and media.
Schedule & automate replies
Optimize your messaging workflows with pre-saved SMS templates and scheduled and automatic replies.
Save templates & text images
Segment and group all of your contacts, apply pre-saved templates and hit send to text everyone.
Meet 1-on-1 with a Messaging Expert to get started.
Trusted by hundreds of claims departments and professionals.
“If you don't have a business texting service, like MessageDesk your customers will notice. Being able to text is almost an expectation; you should have it”
FAQs
Frequently asked business text messaging questions.
Yes! You can text-enable your existing landline or move it from another texting provider in less than a business day.
MessageDesk can currently connect with Zoho, AgencyZoom, HubSpot, Redtail, and NexaSure/AgencyBloc, and many more!
They certainly will! In MessageDesk, your entire team will have access to text your clients right from your existing office phone line.
Absolutely. You can import all of your existing contact information and resume text messaging on Day 1 with MessageDesk.
Crazy easy! Our Onboarding Specialists will help you migrate from your existing service to MessageDesk with minimal action required. In fact, once we have your contact data, the switch is nearly instantaneous!