Team inbox

One Inbox, One Phone Number, for Every Conversation

Communication gets easier when it lives in one place. Unify your entire teams' text message conversations into one shared inbox.

Too many conversations? Too many phone lines? Unify texts and teams in an inbox.

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One Inbox - One Number

Route all texts through a business number to one inbox.

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Filter & Sort Conversations

Views and filters get messages to the right teams.

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Assign Teammates

Assign conversations for fast service and responses.

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One Inbox - Any Device

Message on-the-go from a phone, tablet or computer.

One inbox - one number

Unify all text conversations with one team inbox.

Too many phone numbers across all or your teammates in your business or organization? Let's get that down to one.

  • Text-enable your existing business landline or VoIP number.
  • Every inbox is one-to-one with a 10-digit phone number.
  • Consolidate support, billing or any other phone line into one.
Filter & sort

Route messages to the right team with views and filters.

Clarity eliminates confusion. Create custom views and use filters to see who's waiting, who needs a response and resolution.

  • Create color-coded custom views for teams or departments.
  • Filter by newest to oldest, waiting, replied or assigned.
  • Open new conversations and close them when resolved.
MessageDesk sort and filter functionality
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Assign & comment at teammates

Quick responses start with comments and assignment.

Comment at teammates to loop them in. Assign conversations to enable teammates to take charge and deliver timely solutions.

  • Get eyes on the right conversations at with comments.
  • Assign conversations to yourself or any other teammate.
  • Set permissions to grant access to certain conversations.
One inbox - any device

Keep connected to contacts as a team from any device.

Business doesn't always take place in the office. Access your team inbox from mobile, tablet, and computer.

  • Download MessageDesk's iOS app to your iPhone or iPad.
  • Text from any Android device using the Android app.
  • Log in from a computer or any device with a web browser.
MessageDesk desktop, tablet, and mobile apps
Add texting to your phone system
Learn how to add SMS superpowers to your business phone.