Top Google Voice Competitors and How to Find the Right Services Like Google Voice

Many individuals and entrepreneurs use Google Voice. It's simple, easy to use, and free for personal use. Google Voice is also one of the most widely used voice-over-internet protocol (VoIP) providers.

However, Google Voice has some downsides and limitations, especially for business use.

So if you’re looking for a Google Voice alternative read on for:

1. What Google Voice is (pros, cons, who it’s best for, etc.)
2. Google Voice Reviews: Positive and negative Google Voice customer feedback
3. How to migrate your Google Voice phone number to a Google Voice alternative
4. The top 11 best paid Google Voice alternatives
5. The top 4 best free Google Voice alternatives
6. Answers to frequently asked questions when switching to a Google Voice alternative

By the end, you’ll have all the information you need to choose the right Google Voice alternative for you.

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What Is Google Voice?

Google Voice is a VoIP Google service. It provides you with a free phone number for calling, texting, and voicemail across multiple devices. Google Voice integrates with Google's ecosystem and offers features like voicemail transcription and call forwarding. However, it lacks advanced features for team collaboration, bulk text messaging, and contact management.

Google Voice features:

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• Free Phone Number: Google Voice provides customers with a free, unique phone number for personal use. It allows you to make calls, send texts, and manage voicemails on various devices.
• Call Forwarding: You can forward incoming calls to any connected devices, such as smartphones, landlines, or computers.
• Voicemail Transcription: Google Voice converts voicemails into text format and sends them to your email or the Google Voice app. 
• Call Screening: With call screening, you can hear the caller's name when receiving a call.
• Custom Voicemail Greetings: Google Voice allows you to set up different voicemail greetings for different callers or groups.
• Spam Filtering: Google Voice automatically identifies and blocks suspected spam calls.
• Text Messaging (SMS/MMS): You can send and receive SMS and MMS messages through the Google Voice app or web interface.
• Integration with Google Workspace: For business customers, Google Voice integrates seamlessly with Google Workspace (formerly G Suite).
• Do Not Disturb Mode: You can enable Do Not Disturb mode to block all incoming calls and messages temporarily.
• Number Porting: Google Voice allows customers to port their existing phone numbers to and from the service.
• Multi-Device Access: Google Voice works on various platforms, including Android, iOS, and web browsers.
• Group Messaging: Supports group messaging for easier coordination and communication among multiple contacts.
• Call Blocking: You can block specific numbers to prevent unwanted calls.
• International Calling: Google Voice allows for international calling.

Google Voice Personal vs Business - what’s the difference?

There are some things to know if you’re evaluating Google Voice business vs personal. Google Voice offers two distinct versions: Google Voice Personal and Google Voice for Business.

Each is designed to meet different user needs, with significant differences in features, pricing, and scalability. Here’s a table breaking down the differences between Google Voice Personal vs Business:

Who is Google Voice Best for?

Solo entrepreneurs and freelancers

Google Voice works for individuals running a super small business and freelancers. It's great if you need a cost-effective way to manage personal and business calls separately.

It provides a free phone number, voicemail, and basic call-forwarding features. This makes it ideal for solo use without the need for advanced business tools.

However, Google Voice lacks advanced features like integrations. You don’t get a shared team inbox, multi-line management, or bulk text messaging.

Remote workers

If you work from home and need a simple way to manage work-related calls on personal devices, Google Voice might work for you.

It’s easy to set up and convenient for keeping work and personal communications separate.

Students and educators 

Google Voice works well for students and teachers needing an additional phone line. You can use Google Voice for things like coordinating group projects or communicating with parents.

Google Voice’s free service comes with basic call and text capabilities. It's a cost-effective solution for non-commercial use.

Keep in mind that Google Voice isn’t great at managing multiple contacts or sending bulk text messages.

Casual users who need a disposable phone number

Need an additional phone number for online privacy or occasional use, like Craigslist transactions or dating apps? In these cases, Google Voice works.

You get a free, disposable phone number with essential call and text features.

Small nonprofits

Google Voice works if you’re a small non-profit organization or volunteer. It gets you a simple, low-cost communication solution for coordinating activities.

Google Voice also helps minimize costs and provides you with basic communication tools. This makes it suitable for small-scale, non-commercial operations.

Are you a larger nonprofit or charitable organization? Then expect limitations with Google Voice. It doesn’t offer bulk text messaging, a shared team inbox, or advanced routing.

Personal use for families

Families that need an additional phone line for managing household activities, and coordinating with children, or elderly relatives.

Provides an extra number for personal use without additional cost, helping to organize family communications.

Frequent travelers

Individuals who travel frequently and need a U.S.-based number use Google Voice. It’s a great way to keep in touch with contacts at home.

With Google Voice, you get a U.S. phone number that works abroad. Voicemail and call forwarding features also work internationally.

Part-time consultants

Consultants who work part-time and need a separate phone line to handle client communications without incurring extra costs.

Offers a free, dedicated number with essential features like voicemail and call forwarding, suitable for limited use.

However, Google Voice lacks professional features like call recording, analytics, and client management integrations you might need.

Google Voice Reviews: Positive and Negative Google Voice Customer Feedback

Positive Google Voice reviews:

Easy to Set Up and Use: Many customers appreciate how straightforward Google Voice is to set up and operate. One shares, “Google Voice is incredibly easy to use, especially if you’re already within the Google ecosystem. It’s seamless and just works” (PCMag).

Voicemail Transcription: Users frequently highlight the voicemail transcription feature as a valuable tool. One satisfied user notes, “The transcription feature is fantastic; I love being able to read my voicemails” (G2).

Cost-Effective Solution: People often praise Google Voice for its affordability, especially for individuals and small businesses. A reviewer mentions, “For a free service, Google Voice provides a lot of value. It’s perfect for managing personal and business calls without spending a dime” (Capterra).

Integration with Google Services: Customers find a major plus with the integration of other Google services. As one customer states, “Google Voice integrates so well with Gmail and Google Contacts” (Trustpilot).

Negative Google Voice reviews:

Limited Customer Support: People frequently complain about Google Voice’s lack of responsive customer support. One customer describes their experience, “When something goes wrong, good luck getting help. The support is almost non-existent, which is frustrating when you have an issue” (Capterra).

Message Delivery Delays: Customers report delays in receiving text messages. A customer notes, “Sometimes texts don’t deliver, which can be a big problem if you rely on it for business” (TrustRadius).

Not Suitable for Larger Teams: Some people find Google Voice insufficient for business needs, especially for larger teams. As one customer explains, “It’s okay for personal use, but if you’re managing a team it’s just not enough” (G2).

International Calling Issues: While Google Voice offers international calling, some customers report inconsistent quality. One says, “The international call quality can be hit or miss” (Consumer Affairs).

Is Google Voice Good for Business? 10 Reasons Why You Might Choose a Google Voice Alternative

Here are ten reasons why you might consider a Google Voice competitor:

1. Google Voice offers limited customer support

People continually criticize Google Voice for its lack of responsive customer support. As with many Google products, it’s difficult to get timely help when issues arise.

2. Google Voice lacks advanced business features

Google Voice offers basic calling and texting. However, it lacks advanced features like call analytics, CRM integrations, and team collaboration tools.

3. Inconsistent call quality creates problems

Customers report inconsistent call quality on Google Voice. Dropped calls and delays are frequent, especially when using Google Voice over weaker internet connections. Unreliability is a factor to consider and might prompt you to seek more stable Google Voice alternatives.

5. You get limited International calling features

Although Google Voice offers international calling, its rates aren’t always the most competitive.  You may prefer alternatives that offer better pricing and features for international communication.

6. Porting your Google Voice phone number can be a hassle

Some users have experienced difficulties when porting their numbers to or from Google Voice, facing delays and service interruptions. This complexity can push users to choose a more seamless solution.

7. Google Voice lacks MMS support for group messaging

Google Voice doesn’t fully support MMS (multimedia messaging service) for group messages. It's a drawback if you need to collaborate as a team or share multimedia content regularly.

8. You don’t get any security or compliance features with Google Voice

Google Voice does not comply with HIPAA or FERPA. Neither is it SOCII or GDPR compliant. 

Additionally, to send texts as a business or organization you need to complete A2P 10DLC registration. Carriers require this to text.

Google Voice does not support A2P 10DLC. This limits how many texts you can send and increases the chance that carriers block your texts.

9. Limited integration with third-party tools

Google Voice’s integration is mostly limited to Google Workspace tools. Do you need to integrate with other applications (like CRM, and marketing automation)? In this case, Google Voice alternatives like RingCentral or Grasshopper offer better flexibility.

10. Scalability Issues for Larger Teams

Freelancers, solopreneurs, and small teams find the most value in Google Voice. But as their businesses grow, they often outgrow Google Voice's capabilities. 

As soon as you bring on additional teammates, you’ll need a more scalable solution. Specifically, you’ll need a platform that supports multiple extensions, advanced call routing, and better text messaging features.

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How to Port Your Google Voice Phone Number to a Google Voice Alternative

Google Voice is a VoIP provider. This means your Google Voice phone number is a voice-over-IP (VoIP) phone number.

VoIP phone numbers are easy to port to another service. So switching to a Google Voice alternative is relatively easy.

Here’s how to port or host your Google Voice phone number with an alternative. 

1. Unlock your Google Voice phone number

Step 1: Sign in to your Google Voice account on the web.

Step 2: Go to the "Settings" menu by clicking on the gear icon or selecting "Settings" from the main menu.

Step 3: Under the “Phone Numbers” section, find the number you want to port out.

Step 4: Click on the “Unlock” button next to the number. Google charges a $3 fee to unlock the number for porting.

Step 5: Confirm the payment to unlock the number. Once unlocked, your number is ready for porting.

2. Request number porting

Step 1: Contact your Google Voice alternative 

Reach out to your new solution’s customer support team to initiate the phone number porting process. They will guide you through their specific requirements, like the following.

Step 2: Gather necessary information: 

Prepare all necessary documentation and information required for number hosting or porting, such as:

• Your Google Voice account information, including account number and PIN. Note, this could be your Google Voice account password or a specific PIN set for the porting process
• Your business’s billing address and authorized contact person
• A copy of your most recent Google Voice bill (to prove ownership of the phone number)

Step 3: Submit a number hosting or porting request: 

There’s a difference between number hosting and number porting. 

If you’re just moving your SMS functionality to a new provider, then you’ll want to complete a phone number hosting request.

If you’re moving your SMS AND voice functionality, then you’ll need to submit a phone number porting request. 

In both cases, your new Google Voice alternative will help you to choose the right option. They’ll help you submit the right documents and business information.

👀 Note: Business texting platforms like MessageDesk also work with VoIP providers like RingCentral. You can configure texting and your VoIP calling features separately.

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3. Wait for the number porting process to complete

The porting process typically takes 1 to 7 business days. This will depend on the Google Voice alternative you choose. 

During this time, your number will continue to work on Google Voice until porting is complete. Your new provider should notify you once the porting is successful.

Step 1: Avoid canceling Google Voice prematurely: 

Don’t cancel your Google Voice account until the number porting process is complete. Cancelling early can lead to losing your phone number.

Releasing your Google Voice number before moving it to a new service could result in a snapback. This is where your previous provider automatically snaps back your phone number, leading to lapses in service.

Step 2: Sign a letter of authorization:

What is a letter of authorization (LOA)? An LOA is a letter to a phone number provider or carrier. LOAs grant a different provider access to your phone number. 

In some cases, an LOA authorizes a full number port, in other cases it authorizes just phone number hosting.

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5. Test and verify your phone number

Test your phone number’s voice and texting:

Test your phone number after you confirm your host or port is complete.

Configure your Google Voice alternative:

Set up your new communication workflows in your Google Voice alternative. This might include automated text responses, custom ring groups, and campaigns. You can also take this time to import any data you backed up from Google Voice.

6. Get approved by carriers for business text messaging

Have you already registered your Google Voice phone number with telecom providers and the TCR for carrier compliance? If yes, then you can skip this step - your new provider will help you transfer your active campaign.

If not, then read on.  

All telecom carriers in the U.S. require businesses and organizations that text to complete A2P 10DLC carrier registration. 

They do this to prevent phishing scams and SPAM messaging from bad actors.

To register with carriers you have to use a Google Voice alternative, like MessageDesk. 

You also have to adhere to various standards like opt-in and TCPA regulations. 

But there’s good news. Most Google Voice alternatives come with features that help you manage opt-in, compliance, and registration.

Every service has its way of managing opt-in and carrier registration. But here’s how we do it at MessageDesk:

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Step 1: Submit and validate organization info with carriers through MessageDesk

We start the carrier registration process by validating that your organization is legitimate. We do this simply by submitting a form that collects the following information:

1. Business identification: You need to provide proof of your business's existence and legality. This includes your Employer Identification Number (EIN) or other tax identification numbers.
2. Business address: The official address registered with your organization.
3. Contact Information: A primary contact within the business, including name, phone number, email address, and website.
4. Messaging purpose and examples: Explain why and how your business uses SMS messaging. This involves providing message examples.
5. Opt-in and opt-out processes: Describe how your contacts opt in and out of receiving messages. This includes how you collect consent and how you manage and honor opt-out requests.
6. Message content and volume: Carriers need to know about the volume and content of the messages you’ll send. This helps carriers understand your messaging patterns. It also ensures that your messages align with anti-spam policies.

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Step 2: Publish a carrier-compliant business text messaging policy on your website

You submitted and validated your information. Next, the compliance team at MessageDesk will work with you or your web developer. 

Carriers require that you have a website and that you publish a business text messaging privacy policy on it.

Your privacy policy must explain the following:

1. The type of contact and personal information your organization collects
2. How your organization collects information from contacts
3. How your organization uses any information collected
4. How your organization protects contact data
5. That your organization does not share information
6. How contacts can opt out of receiving text messages

🚨 Note: having a website with a privacy policy is an absolute must for business text messaging. Without it, carriers will not approve your organization for texting. 

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11 Best Paid Google Voice Alternatives

1. MessageDesk: Best Google Voice alternative for texting with shared team inboxes and automation.
2. OpenPhone: Best for small businesses needing a modern business phone system with integrations and team collaboration tools.
3. RingCentral: Best for larger organizations requiring a comprehensive communication platform with advanced call management and global reach.
4. Grasshopper: Best for small businesses and entrepreneurs looking for a professional communication system with multiple extensions.
5. Ooma: Best for replacing your traditional landline with a robust VoIP service offering.
6. Sideline: Best if you need a second phone number that operates on your existing cellular network for better call quality.
7. Vonage: Best for small to medium-sized businesses requiring a scalable VoIP solution with strong CRM integrations.
8. Dialpad: Best for businesses needing an AI-driven communication platform with real-time call transcription and analytics.
9. MightyCall: Best for those needing a cost-effective VoIP solution with call center features and CRM functionality.
10. Zoom Phone: Best if you’re looking for a reliable, cloud-based phone system that seamlessly integrates with Zoom's video conferencing and collaboration tools.
11. Nextiva: Best for large enterprises that need a unified communication platform with advanced VoIP features, strong customer service, and robust analytics.

I covered what Google Voice is, detailed its features, and reviews, and showed you how to migrate your Google Voice number.

Next, is a list of the best paid Google Voice alternatives. These are all services like Google Voice, but they come with far more advanced features.

1. MessageDesk | MessageDesk vs Google Voice 

Best Google Voice alternative for texting with shared team inboxes and automation

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MessageDesk stands out as the best Google Voice alternative for texting. It offers a more robust business texting solution, especially for those with teams.

Google Voice is ideal for basic use. It provides a single phone number for calls, texts, and voicemails. 

However, it falls short in features crucial for business operations, such as mass texting, automation, and advanced message management. 

MessageDesk, on the other hand, is specifically for business. It offers features like a shared team SMS inbox, text message broadcasts, and automated text messages.

The only other major difference between MessageDesk and Google Voice is the voice offering. MessageDesk is just for text messaging. However, it does offer call forwarding and you can configure MessageDesk with another VoIP solution like RingCentral.

MessageDesk overview:

MessageDesk is a powerful shared team inbox for texting. It simplifies and helps you automate customer interactions via SMS messaging. It also enables teams to manage conversations, schedule text messages, and automate text responses from one, user-friendly inbox. 

With MessageDesk, you can centralize your communication to more efficiently track, manage, and respond to customer inquiries.

Specifically, MessageDesk works well for:

• Appointment reminders
• Sales follow-ups
• Text message-based support and service
• Logistics and dispatching
• Recruitment and staffing
• Reviews and feedback collection
• And more.

MessageDesk features:

• Shared Team SMS Inbox: MessageDesk centralizes all text message conversations into one shared team SMS inbox.
• Website Chatbot: Install MessageDesk’s website chatbot on any site or landing page to start text conversations.
• Text-Enable Existing Numbers: MessageDesk makes it easy to use your current phone number for sending and receiving texts.
• Bulk Text Messaging: Unlike Google Voice, MessageDesk makes it possible to send personalized bulk text messages to many recipients.
• Scheduled Text Messages: Send scheduled text messages at optimal times for timely communication with contacts.
• Message Templates: Use pre-saved text message templates for common customer service responses to save time.
• Automated Messages: Schedule texts and automate SMS messages for reviews, reminders, updates, and notifications.
• MMS Support: Send and receive images and media.
• Contact Management: Organize and segment contacts for targeted messaging.
• Compliance: MessageDesk ensures compliance with A2P 10DLC carrier regulations and improves your message delivery rates.

MessageDesk reviews from customers:

Sylvia L.

Programmatic Account Manager

"MesageDesk is great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories."

Joylyn O.

Marketing Consultant

"MessageDesk is an effective texting app with excellent customer service. The templates are customizable with tagging features to personalize messages. MessageDesk also has fantastic customer service where real people answer your questions."

2. OpenPhone | OpenPhone vs Google Voice 

Best for small businesses needing a modern business phone system with integrations and team collaboration tools

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OpenPhone is a more modern, business-focused alternative to Google Voice. 

Google Voice gears itself more toward personal use. While OpenPhone offers a range of advanced features tailored to small and medium-sized businesses. 

These features include call recording, group messaging, and integrations with tools like HubSpot and Zapier. It's far easier to manage business communications effectively with OpenPhone. 

In contrast, Google Voice provides a more basic feature set. You get free U.S. calling and voicemail transcription. However, it lacks the advanced capabilities and business-oriented features that OpenPhone provides. 

This makes OpenPhone a better choice if you need more robust team communication tools​.

OpenPhone overview:

OpenPhone is a cloud-based business phone service. OpenPhone’s platform makes it easy to set up separate work phone numbers on your existing devices. This helps you separate business conversations from personal conversations.

With OpenPhone you also get features like call recording, voicemail transcription, and team collaboration tools. The platform also integrates with popular tools like HubSpot, Salesforce, and Zapier. 

OpenPhone customers find a lot of value in its ease of use, quick setup, and cost-effectiveness. This makes it an attractive Heymarket alternative for smaller teams.

OpenPhone features:

• Separate Business Phone Numbers: You can set up dedicated work phone numbers on existing devices.
• Call Recording and Voicemail Transcription: Automatically record calls and transcribe voicemails for easy reference with OpenPhone.
• Team Collaboration: Share phone numbers, contacts, and conversations across teams with OpenPhone’s shared inboxes.
• Text Messaging: Send and receive SMS and MMS messages.
• Integrations: Connect with HubSpot, Salesforce, and over 3,000 other apps with Zapier.
• Easy Setup: Getting started is easy with minimal setup and a user-friendly interface.
• Unlimited Calling and Texting: Available for calls and texts within the US and Canada on all plans.

OpenPhone reviews from customers:

Diana K.

Mortgage Loan Processor

"I use the web version and it is very organized. I can easily locate and add contacts, make phone calls and text from the application. The lay out is aeshetically pleasing, and the options of how you want the information to appear is nice. With this being a separate app, you don't have to go between your internet tabs constantly across the top, you just click on the little icon saved in your pins, makes it so much easier."

Julia T.

Small Business Owner

"The program is easy to use, straight to the point. The only time I had a problem they reached out under a day and I was able to fix my issue quickly. I am fairly new to Openphone but I recommend it. I have a toll-free number included in the plan which is why I decided to go with them. Other companies charge per minute for toll-free numbers. Openphone does not. It can't get any better than that. I left a different dialer company for this one!"

3. RingCentral | Google Voice vs RingCentral

Best for larger organizations requiring a comprehensive communication platform with advanced call management and global reach

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RingCentral stands out as a more robust and feature-rich VoIP solution for business use. Google Voice is better suited for basic, individual use. It's for those who already use the broader Google ecosystem. 

RingCentral offers advanced features such as AI-powered meeting insights, comprehensive call management, and extensive third-party integrations. This makes it ideal for larger organizations or those needing a scalable communication platform. 

Google Voice is more affordable. But it lacks many of RingCentral’s advanced capabilities. This makes Google Voice less suitable if you require more sophisticated tools​.

RingCentral overview:

RingCentral is robust. It’s a cloud-based unified communications platform that solves complex business communication needs. It comes with voice, video conferencing, team messaging, and even fax. And all of it integrates into one platform. 

RingCentral’s reliability, security, and scalability are plusses as well. For these reasons, it’s a popular choice among enterprises that need versatile solutions that scale.

RingCentral features:

• Unified Communications Platform: RingCentral combines voice, video, messaging, fax, and more in one platform.
• Advanced Call Management: RingCentral comes with call routing, call queues, IVR (Interactive Voice Response), and call recording.
• Team Collaboration: You get integrated team messaging, task management, and file-sharing tools with RingCentral.
• Video Conferencing: RingCentral offers HD video meetings with screen sharing, meeting recording, and host controls.
• Mobile and Desktop Apps: Access RingCentral from any device with robust mobile and desktop apps.
• CRM and App Integrations: Integrate with over 200 popular business tools, including Salesforce, Microsoft 365, and Google Workspace.
• Global Phone System: RingCentral supports international calling and offers local numbers in over 100 countries.
• Security and Compliance: You get industry-leading security measures and compliance with regulations like GDPR and HIPAA.
• Analytics and Reporting: Get real-time analytics and detailed reporting to track communication performance and optimize workflows.
• 24/7 Customer Support: Round-the-clock support is available via phone, chat, and email.

RingCentral reviews from customers:

Aquib K.

Delivery Manager

"We can send messages to our candidates, its very easy to use, we can implement this in any team, Customer support is also good. I use daily and it has many other features."

Rose C.

Bookkeeper

"The TCR is taking some time to be approved."

4. Grasshopper | Google Voice vs Grasshopper

Best for small businesses and entrepreneurs looking for a professional communication system with multiple extensions

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Grasshopper and Google Voice cater to different needs. Google Voice works best for personal use or teams of one. Grasshopper serves small businesses and entrepreneurs who need a professional communication system. 

Unlike Google Voice’s basic call management and lack of multiple extensions, Grasshopper gives you unlimited extensions. You also get custom greetings and a full virtual phone system. 

You also get get options like call forwarding, voicemail transcription, and business texting with Grasshopper vs Google Voice. This makes Grasshopper a better choice if you need a more scalable and professional phone system​.

Grasshopper overview:

Grasshopper is another VoIP phone system for small businesses. With Grasshopper you get the professional communication tools you need without additional hardware. 

Grasshopper’s platform allows you to manage calls and texts on an existing smartphone, business landline, or desktop app. No matter your device, you get a range of features that streamline communication. 

Grasshopper also supports key features like multiple extensions, call forwarding, and voicemail transcription. All of which makes it easy to keep communications professional. 

It's especially useful for those who need to manage calls and separate their personal and business communications.

Grasshopper features:

• Business Phone Numbers: Choose from toll-free, local, or vanity numbers for your business.
• Call Forwarding: Forward calls to your mobile phone or any other number.
• Voicemail Transcription: Receive transcriptions of your voicemails via email.
• Business Texting: Send and receive text messages from your business number.
• Simultaneous Call Handling: Handle multiple calls at once.
• Extensions: Provide different extensions for departments or team members, each with its own call-forwarding rules.
• Custom Greetings: Record professional greetings to welcome callers and provide them with options.
• Virtual Fax: Receive faxes as PDF attachments directly in your email inbox.
• Mobile and Desktop Apps: Manage calls, texts, and voicemails from your phone or computer with Grasshopper’s apps.
• Instant Response: Automatically send a text response to missed calls, ensuring you never miss a business opportunity.

Grasshopper reviews from customers:

Amber S.

Customer Support Rep

"Grasshopper allows me to use my very own cellphone as a work phone day in and day out. It can plug in and work with slack and Hubspot to channel all the call information to our CRM to collect the data too. What I love most is that every voicemail comes with a written transcription so that I do not have to listen to every voicemail if I do not have the time. It also allows texting with customers, as well as several lines to be added for our support team. My supervisor is also able to monitor the texts and calls that come through."

Greg P.

Small Business Owner

"No Security. All anyone needs to steal your account and phone number is your credit card information. They will not return the service or business phone number back to you without a court order.They send an email to inform you that your information and account email was changed, but never sent one prior to authorization. Move your number while you can!"

5. Ooma | Ooma vs Google Voice

Best for replacing your traditional landline with a robust VoIP service offering

Ooma and Google Voice serve very different types of customers. Ooma offers a comprehensive VoIP solution. You’ll find advanced call handling, high-definition voice quality, and integrated 911 services. 

Ooma works best for those looking to replace a traditional landline with a more robust and reliable service. 

In contrast, Google Voice is a simpler, more budget-friendly option. You just get the basic call and text functionality with Google Voice. 

Compare Google Voice vs Ooma lacks and you’ll find Google Voice lacks Ooma’s advanced features. But Google Voice is a far simpler alternative.

Ooma overview:

Ooma provides VoIP services to both residential and business customers. With Ooma, you get a range of communication solutions. This includes home phone services through Ooma Telo and business phone systems via Ooma Office. 

Customers know Ooma for its easy setup, high-quality voice calls, and robust set of features. These features go beyond what traditional landlines and basic VoIP services offer. 

With Ooma, you can enjoy features like virtual receptionists, call blocking, voicemail transcription, and smart home integration. All of these tools make it a versatile choice for those looking to upgrade their communication systems​.

Ooma features:

• High-Definition Voice: Enjoy clearer calls with HD voice technology.
• Advanced Call Handling: Includes features like call forwarding, blocking, and transferring.
• 911 Service and Alerts: Integrated 911 services with real-time alerts to designated contacts.
• Voicemail Transcription: Converts voicemails to text for easy reading.
• Virtual Receptionist: Automated system to manage and route incoming calls.
• Smart Home Integration: Connect with devices like Amazon Alexa for enhanced home automation.
• Business Texting: Send and receive texts using your business number.
• International Calling: Affordable rates for international calls.
• Customizable Phone Numbers: Choose from toll-free, local, or vanity numbers​

Ooma reviews from customers:

Jade W.

Accounting Admin/Bookkeeper

"Ooma has made using our phones between offices super convenient. The ability to place customers on "Park" for others to pick up or just "Hold" to my own phone has helped avoid confusion in who is picking up what line. Forwarding calls to cell phones and the ability to read and received text messages to our "landline" number has been super helpful as well."

Michael H.

CProgram Manager

"Since the beginning, I had an issue with an extreme amount of spam calls (at least 6 daily on each phone). I tried to register the phones on do not call (both state and fed), waited the 90 days and it did nothing to reduce the spam calls. The call quality was lacking. There was a lag time between when I would speak and when the other person would hear me. This caused issues of us seeming to talk over each other. I would hear my own voice echo."

6. Sideline | Sideline vs Google Voice

Best if you need a second phone number that operates on your existing cellular network for better call quality

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Sideline is very similar to Google Voice, but there are some differences. Like Google Voice, Sideline works well for those seeking a second phone number with some more advanced features. 

The big difference between Google Voice and Sideline is that Google Voice is a VoIP service. It relies on internet connectivity to send and receive calls and texts. Sideline operates on your existing cellular network. This means better call quality and reliability. 

Additionally, Sideline offers some additional features. You get personalized number combinations, auto-reply for missed calls and texts, and advanced caller ID. You don’t get these with Google Voice. 

Choose Sideline if you need a dependable second number with some enhanced functionality.

Sideline overview:

Sideline is a mobile app that provides you with a second phone number. Like Google Voice, Sideline allows you to manage your business and personal communications separately on the same device. 

Unlike traditional VoIP services, Sideline works with your existing carrier network. This is to ensure call quality remains consistent with your primary line. For this reason, Sideline works well if you experience unreliable internet connections but still need a dedicated business line.

Customers also report that Sideline is easy to set up and use. It offers features like custom caller ID, voicemail, and auto-reply. You can also port existing phone numbers and access texting from the web.

Sideline features:

• Second Phone Number: Sideline works well as an additional phone line for calls, texts, and voicemail.
• Carrier Network Integration: Sideline uses your existing carrier network, not VoIP, for reliable call quality.
• Voicemail Management: You can customize voicemail greetings and manage messages separately from your primary line with Sideline.
• Auto-Reply: Sideline makes it easy to set up automated text responses for missed calls.
• Web Texting: You can send and receive texts from your computer using the Sideline web portal.
• Spam Detection: Sideline automatically filters out spam calls and potential fraud.
• Custom Caller ID: Custom caller ID settings make it easy to distinguish between personal and business calls.
• Unlimited Messaging: You can send unlimited SMS, MMS, and group messages.
• Number Porting: You can bring your existing phone number to Sideline.
• Team Number Feature: You can assign a phone number to multiple devices. This allows team members to share responsibilities for answering calls and texts.

Sideline reviews from customers:

Joseph M.

Computer Technician

"The ability to have a secondary phone number makes this app extremely useful."

Brad T.

Independent Insurance Agent

"The cost has gone up but still a good value."

7. Vonage | Google Voice vs Vonage

Best for small to medium-sized businesses requiring a scalable VoIP solution with strong CRM integrations

Vonage provides a more comprehensive and scalable VoIP solution meant for small to medium-sized businesses. Comes with advanced features like call recording, virtual receptionists, and seamless integrations with CRM tools. 

Google Voice, on the other hand, is better suited for individuals or micro businesses. 

While Google Voice is more cost-effective for basic use, Vonage offers more robust features. These features are critical if you need a more reliable and flexible communication systems​

Vonage overview:

Vonage is a leading provider of VoIP (Voice over Internet Protocol) services. It offers a wide range of communication solutions for both residential and business customers. 

With Vonage, businesses can take advantage of unified communications that include voice, video, messaging, and more. 

Vonage is particularly well-suited for businesses that need a reliable and scalable communication system. It comes with features like advanced call management, mobile apps, and global reach. 

Flexibility is an advantage of Vonage’s platform. It allows you to work from anywhere with high call quality and reliability​.

Vonage features:

• Call Recording: Schedule and manage recordings of inbound and outbound calls, with secure storage.
• Virtual Receptionist: Automate call routing with a customizable auto-attendant that manages calls based on business hours.
• Mobile App: Access your business phone system from anywhere via iOS or Android devices.
• Call Continuity: Ensures that calls are automatically rerouted during internet outages or power failures.
• Call Flip: Seamlessly transfer calls between devices without interruption.
• International Phone Numbers: Obtain local numbers from around the world to facilitate global business operations.
• Call Announcement and Screening: Prepare for calls with audible announcements and decide whether to answer or transfer them.
• Unified Communications: Integrate voice, video, messaging, and other communication tools into one platform

Vonage reviews from customers:

Rahul S.

Technical Recruiter

"It is very easy to handle and the interface is so pretty and so attractive and its features is very useful and helpful to use it easy way its really very comforting in all device like mobile, laptop as well as Desktop and its features for texting really amazing. Easily we can communicate with clients without any lacking and it is very easy to install in all devices. "

Vignesh R.

Application Engineer

"Integrating third party application to Vonage was little bit challenging and it was not an one step process to integrate, it needed a dedicated technical expertise from Vonage to do it for us, which was a pain-point in using Vonage."

8. Dialpad | Google Voice vs Dialpad

Best for businesses needing an AI-driven communication platform with real-time call transcription and analytics

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Dialpad vs Google Voice is another business vs personal use comparison. Like RingCentral, Ooma, and Vonage Dialpad offers a more advanced business-focused communication platform. 

Google Voice offers basic VoIP services. It’s ideal for individuals or small teams. 

Dialpad also includes AI-powered call transcription, real-time analytics, and integration with Google Workspace and Microsoft 365. 

These capabilities make Dialpad a superior choice for businesses that need a scalable and intelligent communication platform. It's far beyond the basic offerings of Google Voice.

Dialpad overview:

Dialpad is a comprehensive cloud-based communication platform. It combines voice, video, messaging, and AI-driven insights into one unified solution for remote teams and modern businesses. 

Dialpad’s standout feature is its AI-powered Voice Intelligence (Vi) technology. This provides you with real-time transcription, call summaries, and actionable insights that enhance your productivity and decision-making. 

Additionally, Dialpad integrates well with popular CRM tools and productivity apps. This makes it easier for your organization to streamline your workflows and improve customer interactions.

Dialpad features:

• AI-Powered Voice Intelligence (Vi): Real-time transcription, automated call summaries, and actionable insights enhance communication efficiency.
• Unified Communications: Combines voice, video, messaging, and conferencing in a single platform.
• Seamless Integrations: Integrates with popular CRM and productivity tools like Salesforce, Slack, and Google Workspace.
• Multi-Device Support: You can access Dialpad on desktop, mobile, and web platforms.
• Call Recording and Analytics: You can record calls and access detailed analytics to track performance and improve decision-making.
• Voicemail Transcription: Dialpad converts voicemails to text for easy review and follow-up.
• Customizable Call Routing: You can direct calls based on predefined rules for efficient call handling.
• Team Collaboration Tools: Dialpad gets you in-app messaging, shared contacts, and call transfer features.
• International Calling: Dialpad offers competitive rates for international calls.
• Visual Voicemail: You can view and manage voicemails in a list format with transcription options.

Dialpad reviews from customers:

Stephanie B.

Office Manager

"We've had a wonderful experience so far with Dialpad. We love the Ai options provided with our service as well as the ability for all users to utilize the advance services and SMS messaging. The implementation process was easy and painless. "

Nicole S.

Executive Assistant

"Dialpad is quite costly, it runs about 4x what I would pay for typical phone service, but you do get 4+ times the features you would usually have with standard landlines. So you have to weigh your pros and cons to see if it is worth it at the end of the day. There have been some issues with calls dropping before they make it through to the lines, but it is rare and not something I typically have to worry about."

9. Mightycall | Google Voice vs Mightycall

Best for those needing a cost-effective VoIP solution with call center features and CRM functionality

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Like Grasshopper and Sideline, MightyCall is a more feature-rich, cost-effective alternative to Google Voice. It's better for small to medium-sized businesses. 

Google Voice aims itself at individuals and micro teams that need basic VoIP services. But MightyCall provides a more comprehensive virtual phone system for business communication needs. 

MightyCall includes advanced features such as toll-free numbers, call routing, and CRM functionality. These aren’t available with Google Voice. 

Additionally, MightyCall offers more flexibility with call handling and better support for business operations. It’s a better option for businesses that need a professional and scalable communication platform​.

MightyCall overview:

MightyCall is another cloud-based VoIP for small to medium-sized businesses. It combines a business phone system and a call center to handle inbound and outbound calls. 

With MightyCall, you get an intuitive interface and a comprehensive set of features. This includes call recording, multi-level IVR, and toll-free phone numbers. 

Like Google Voice, the platform also supports integrations with CRMs like HubSpot and Salesforce. You get the same utility for customer-facing teams. 

Considering MightyCall vs Google Voice? Go with MightyPhone if you need a reliable and scalable VoIP solution.

MightyCall features:

• Unlimited Calling and Messaging: Provides unlimited calls and texts, even at the basic plan level.
• Multi-level IVR: Advanced call routing options to manage inbound calls efficiently.
• Call Recording: Available across all plans for quality assurance and training purposes.
• Toll-Free and Local Numbers: Includes two numbers, with the option to add more.
• Call Monitoring and Analytics: Tools to track and optimize call performance.
• Agent and Supervisor Workspaces: Specialized features for call center management.
• International Numbers: Availability of local numbers in select international locations.
• Integration with CRMs: Supports integration with HubSpot, Salesforce, Zoho, and more.
• Custom Caller ID: Allows branding with your business name on outbound calls.
• Role-Based Access: Manage user permissions based on roles within your organization.

MightyCall reviews from customers:

Lauren P.

Small Business Owner

"The auto attendant, call flow and options for individual user mailboxes, is my favorite part of Mighty Call. This helps to make sure that we can get calls routed to the right people seamlessly when we are busy working with our clients in person. Mighty Call is a great option for a virtual phone system on a small business budget. I have researched so many other companies, and Mighty Call has been the right fit for us for sure! The easy to use mobile app has also been great and allows us to never miss a call!"

Michael T.

Small Business Owner

"My least favorite thing is the iphone app. Is it clunky to me. It's card to navigate and understand the different when i'm looking at 'Journal" vs "recents". I don't really understand the difference or why its parsed out like that. Also, I treid answering calls (or placing calls) directly in the app and it just doesn't seem as seemless as answering a call directly from my phone. I tried answering calls from the app, and a few of them dropped as soon as I answered. I don't know if this is due to having WIFI, 5G or what.....Our team is on the go, so we use our phones most of the time instead of desktop. I ended up removing the phone app as part of the call flow and have it ring as if someone is calling my phone completely. -- It seems to work just fine like this."

10. Zoom | Google Voice vs Zoom + Zoom Phone

Best if you’re looking for a reliable, cloud-based phone system that seamlessly integrates with Zoom's video conferencing and collaboration tools

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Most people know Zoom for its video conferencing capabilities. But many don’t know that Zoom offers additional features including VoIP through Zoom Phone. 

This makes Zoom a comprehensive platform if you need integrated video, voice, and team collaboration tools. 

For these reasons, Zoom is ideal for companies with remote or hybrid workforces. Specifically, those that rely heavily on video meetings.

Comparing Zoom vs Google Voice? You’ll find that Google Voice offers a far simpler more affordable personal number for voice and SMS. 

In this way, Google Voice vs Zoom Phone is a better choice if you need a straightforward voice/text integration. However, Google Voice doesn’t offer Zoom’s world-class video conferencing and collaboration features​.

Zoom overview:

Zoom is a versatile, cloud-based communication platform best known for its video conferencing capabilities. But with Zoom Phone, you can also get a robust VoIP phone system. 

In fact, Zoom Phone integrates seamlessly with the broader Zoom ecosystem.  It allows you to manage calls, video meetings, and team chats from a single interface. 

Zoom’s platform is particularly beneficial for organizations with remote or hybrid work environments. It does a great job of smoothing transitions between voice calls and video conferences. 

Zoom's ease of use, extensive integration options, and scalability make it a top choice. Choose Zoom if you need to unify all of your communication tools across multiple channels and devices.

Zoom features:

• Unified Communication Platform: Zoom as a platform combines video, voice, and chat.
• Global Coverage: Zoom supports phone numbers in over 45 countries with international calling capabilities.
• Voicemail Transcription: You can automatically transcribe voicemails and deliver them via email with Zoom.
• Call Recording: Zoom offers on-demand and full-time recording with playback and transcription options.
• Salesforce Integration: The native Salesforce integration works well for click-to-dial and automated call logging.
• Call Routing and Queues: Zoom offers advanced call management features like auto attendants, call queues, and intelligent routing.
• Elevate to Video: You can seamlessly transition from a voice call to a full Zoom video meeting.
• Shared Line Groups: Zoom allows multiple customers to share a line and access shared voicemail.
• Analytics and Monitoring: Provides detailed analytics and real-time monitoring.
• Device Flexibility: Zoom works on a wide range of devices, including desktops, smartphones, and traditional desk phones.

Zoom reviews from customers:

Griselda R.

Sr. Operations Manager

"There's always new updates that come in so handy when hosting virtual events. The ease that comes with being a host and co-host when facilitating virtual events diminishes the cognitive overload from facilitating content. One of the most valuable things is sending participants automatically to breakout rooms, especially when we have a mix of joining via laptop, tablet, and phone - this also lifts the burden from the participants and enhances their experience."

Ali A.

IT Support Specialist

"While Zoom Workplace has many strengths, there are a few areas where users might find room for improvement: Bandwidth Requirements: High-quality video and audio can consume a lot of bandwidth, which might be challenging for users with slower internet connections. Security Concerns: Despite improvements, some users still worry about privacy and security, especially with the rise of “Zoombombing” incidents in the past. Cost: For larger organizations or those needing advanced features, the cost can add up quickly."

11. Nextiva | Google Voice vs Nextiva

Best for large enterprises that need a unified communication platform with advanced VoIP features, strong customer service, and robust analytics

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Nextiva vs Google Voice is an apples-to-oranges comparison. Nextiva is a feature-rich, enterprise-level platform for medium to large businesses. It offers advanced tools like multi-level IVR, detailed analytics, and extensive CRM integrations. 

Google Voice is best if you need a simple, more personal solution for your own voice and SMS communications. 

When evaluating Nextiva vs Google Voice, know that Nextiva provides more robust and scalable VoIP solutions. If you’re a small team, go with Google Voice.

Nextiva overview:

Nextiva is one of the most comprehensive VoIP platforms. It provides businesses with a unified communication solution that integrates voice, video, and messaging into one seamless experience. 

Nextiva also offers superior call quality and reliability. They advertise an impressive 99.999% uptime, ensuring you’ll stay connected at all times.

Nextiva’s platform is also highly customizable. It even comes with a visual call flow builder and detailed analytics dashboards. Both can help you optimize your communication processes. 

Nextiva also offers a range of integrations with popular CRMs and helpdesks. This makes it a versatile choice for companies looking to enhance their customer service and sales operations. 

With scalable pricing plans, Nextiva can grow with your business. It offers additional features and capabilities as your needs evolve.

Nextiva features:

• Unified Communication: Combines your voice, video, and messaging in one platform.
• Visual Call Flow Builder: Nextiva has intuitive tools for setting up and managing call routing.
• Advanced Analytics: You can customize dashboards for tracking call metrics and performance.
• Integrations: Connect Nextiva with popular CRMs like Salesforce, HubSpot, and Zendesk.
• Call Pop: Provides real-time customer data on incoming calls for personalized service.
• 99.999% Uptime: Nextiva offers industry-leading reliability.
• VoIP Hardware Availability: You can purchase or lease compatible VoIP hardware through Nextiva.
• Team Collaboration Tools: Nextiva comes with built-in messaging and file-sharing capabilities.
• Scalable Plans: Nextiva’s flexible pricing options suit businesses of different sizes.
• 24/7 Customer Support: Round-the-clock assistance via phone, email, and live chat.

Nextiva reviews from customers:

Whitney S.

Legal Assistant

"Customer Service is great! And the set-up is so easy and they walk you through instead of handing you a guide. Whenever you run into an issue, which so far for us it is hardly ever, you can rely on technical support to fix the issue immediatley. Also, our phones have never been down which is something we had experienced frequently with our last provider. We happy with the switch! Update: Still awesome customer service. No outages or major problems!"

Melissa E.

Director of Human Resources

"The service is very unreliable. It is not the most intuitive or user-friendly. Often, training others with its capabilities is very cumbersome and confusing. For example, transferring calls can be tricky and takes time to master. The app often crashes and is not reliable at all. Whenever there is an update, prepare for Nextiva to have lots of issues for a period of time. Customer Service is absolutely awful and unhelpful. Some of the features are ones we would never use due to our line of work."

4 Best Free Google Voice Alternatives

1. WhatsApp: Best for informal communication with added security through end-to-end encryption, ideal for personal use.
2. TextNow: Best for budget-conscious users looking for a free phone service with optional SIM card support for mobile coverage.
3. Skype: Best for users needing a versatile communication platform that supports voice, video calls, and instant messaging globally.
4. Viber: Best for international users seeking free voice and video calls with affordable rates for non-Viber users.

Several free Google Voice alternatives offer basic calling, texting, and some level of voicemail management, similar to Google Voice. 

These services generally work well for personal use, casual communication, and small-scale operations. In these cases, advanced features aren’t necessary. 

These options are attractive due to zero cost, but they come with significant limitations:

• Lack of Professional Features: Free Google Voice alternatives features like call recording, call routing, and voicemail transcription.
• Ad-Supported Models: Many free services rely on ads, which can be intrusive and detract from a professional experience.
• Limited Customer Support: Free platforms often don’t offer robust customer support.
• No Dedicated Business Numbers: Most free services don’t provide toll-free numbers, multiple extensions, or call routing.
• Lower Security and Compliance: Free options may not comply with specific industry regulations, such as HIPAA for healthcare.

1. WhatsApp | WhatsApp vs Google Voice 

Best for informal communication with added security through end-to-end encryption, ideal for personal use

WhatsApp and Google Voice cater to different types of users. 

Google Voice offers VoIP services with features like call forwarding, voicemail transcription, and a dedicated phone number. It’s ideal if you need a straightforward phone service. 

WhatsApp, however, is a more versatile messaging app. Like Google Voice, you can use Whats App to text, make voice calls, and start video calls across your various devices. 

You also get added benefits with What’sApp like end-to-end encryption and extensive global availability. 

This makes WhatsApp more suitable for personal and informal communication. Google Voice is better for those needing a dedicated phone service​.

WhatsApp overview:

People all over the world use WhatsApp. It’s a popular way to send text messages, make voice and video calls, and share multimedia files. 

You can also use WhatsApp on mobile devices and desktops, making it a versatile communication tool. 

WhatsApp's end-to-end encryption also ensures that your messages and calls stay secure. Its simple, user-friendly interface makes it a top choice for individual personal use and communications worldwide.

WhatsApp features:

• End-to-End Encryption: Ensures secure messaging and calling.
• Cross-Platform Compatibility: Available on smartphones, tablets, and desktops.
• Voice and Video Calls: Allows group and individual voice and video calls.
• Messaging Features: Supports text, voice messages, multimedia sharing, and status updates.
• Groups and Communities: Organize communication with group chats and community features.
• WhatsApp Business: Offers tools for small businesses to connect with customers, including automated messages and catalogs.

2. TextNow | TextNow vs Google Voice

Best for budget-conscious customers looking for a free phone service with optional SIM card support for mobile coverage

TextNow is another app like Google Voice. Google Voice and TextNow both offer free and low-cost communication services for individuals and businesses. 

You get a phone number for calls, texts, and voicemail, with features like call forwarding and voicemail transcription with Google Voice. It's also great if you already use the Google ecosystem. 

TextNow offers a more flexible service with free calling and texting over Wi-Fi. You also get an optional SIM card for network coverage. This makes TextNow a more versatile choice if you want mobile service without the cost of traditional carriers. 

TextNow is especially advantageous for those looking for a no-cost or low-cost mobile phone service. It includes essential data for free with the SIM card option​.

TextNow overview:

TextNow is a free VoIP service. It allows you to make calls and send texts over Wi-Fi. It also offers a free SIM card option for access to nationwide 5G network coverage. This makes TextNow a unique hybrid between a traditional carrier and a VoIP service. 

With TextNow, you get a real phone number that you can use across multiple devices. This includes your smartphone, tablet, and desktop computer. 

TextNow is ideal if you’re seeking an affordable, flexible alternative to traditional mobile carriers. It comes with the added benefit of free essential data. You can also purchase additional data as needed​.

TextNow features:

• Free Phone Number: TextNow provides you with a real phone number for calls and texts over Wi-Fi or cellular data.
• Nationwide Coverage: You get access to 5G networks with an optional SIM card.
• Unlimited Talk and Text: You get free calling and texting within the U.S. and Canada with TextNow.
• Cross-Platform Compatibility: Available on Android, iOS, Windows, and Mac, as well as through web browsers.
• Affordable Data Plans: You can purchase data passes starting at $0.99 for additional app usage.
• Voicemail and Call Forwarding: TextNow offers basic voicemail and call management features for free.
• Multimedia Messaging: Supports MMS for sending pictures and videos.
• Ad-Supported Model: The free service is supported by ads, similar to platforms like Spotify.

3. Skype | Google Voice vs Skype

Best if you need a versatile communication platform that supports voice, video calls, and instant messaging globally

Skype is a more versatile communication platform than Google Voice. It supports voice calls, video calls, instant messaging, and screen sharing. 

Skype's other strength lies in its global reach. You can call landlines and mobile phones worldwide at competitive rates. If you’re a Microsoft user, Skype also integrates well with other Microsoft products.

Skype overview:

Skype is a widely used communication platform. It enables you to make voice and video calls, send instant messages, and share files. 

It's available across multiple devices, including smartphones, tablets, desktops, and web browsers. 

Originally known for its free Skype-to-Skype calls, the platform now includes paid services. You can now call mobile and landline numbers, with particularly low international rates. 

Skype also integrates with Microsoft's ecosystem, making it a seamless tool if you use other Microsoft services.

Skype features:

• Voice and Video Calls: Free Skype-to-Skype calls and group video calls for up to 50 participants.
• Instant Messaging: Send text messages, multimedia files, and emoticons in real time.
• Low-Cost International Calls: Affordable rates for calling mobiles and landlines around the world.
• Skype Number: Obtain a local phone number in another country, allowing international clients to call you at local rates.
• Screen Sharing: Share your screen during calls, useful for presentations and remote support.
• Call Recording: Record Skype calls for later reference, available on both voice and video calls.
• Live Subtitles: Real-time subtitles for voice and video calls, improving accessibility.
• Integration with Microsoft Office: Seamless integration with Microsoft Office tools, such as Outlook and Teams.

TextNow pros:	TextNow cons:
👍 Free Alternative to Google Voice: You get a free phone number with unlimited talk and text over Wi-Fi	👎 Requires Internet: You’ll need an internet connection to use TextNow
👍 Nationwide 5G Coverage: TextNow offers nationwide 5G coverage with their SIM card	👎 Intrusive Ads: You might find TextNow’s ad-supported model intrusive
👍 User Friendly and Accessible: TextNow is easy to set up and use and it works across your devices	👎 International Limitations: You can’t text internationally unless you buy more credits

Skype pros:	Skype cons:
👍 Free Alternative to Google Voice: You get free voice and video calls between Skype users	👎 Requires Internet: You’ll need an internet connection to use Skype
👍 More Features: Wide range of features including screen sharing and call recording	👎 Intrusive Ads: Skype’s ad-supported model in the free version is intrusive
👍 Microsoft Integrations: Skype offers strong integration with Microsoft products	👎 Feature Limitations: Some of Skype’s advanced features require a paid subscription

4. Viber | Viber vs Google Voice

Best for international users seeking free voice and video calls with affordable rates for non-Viber users

Viber is a globally recognized messaging and VoIP app. It excels at providing free voice and video calls, along with instant messaging. 

Viber is particularly advantageous for international users. It offers affordable rates for calling non-Viber users and landlines worldwide. 

Unlike Google Voice, Viber also provides a rich multimedia experience. This includes stickers, group chats, and public communities​

Viber overview:

Viber is a cross-platform messaging and VoIP service. With Viber, you can send text messages, make voice and video calls, and share multimedia content. 

You can also use Viber on your smartphone, tablet, and desktop. It's a versatile communication tool for both personal and business use. 

Viber's strong global presence and Viber Out service offer low-cost international calls to non-Viber users. 

Additionally, Viber’s end-to-end encryption ensures that all communications stay secure. Like WhatsApp, Viber is a popular choice for privacy-conscious users​.

Viber features:

• Free Voice and Video Calls: Unlimited free calls between Viber users anywhere in the world.
• Viber Out: Low-cost international calls to landlines and mobile phones for non-Viber users.
• Instant Messaging: Send texts, photos, videos, and voice messages.
• Group Chats and Communities: Create and join large group chats and public communities for discussions.
• End-to-End Encryption: Secure all communications with strong encryption.
• Stickers and GIFs: Express yourself with a wide range of stickers and GIFs.
• Viber Plus: A premium subscription that removes ads, adds exclusive features and offers live support.

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Frequently asked Google Voice alternative questions

Below is a list of questions frequently asked when migrating to a Google Voice alternative.

Should I use Google Voice for my business?

You can use Google Voice for small business purposes. It works best for small businesses and solo entrepreneurs. However, Google Voice comes with limited features and does not scale well as your business and team grow.

What’s the difference between Google Voice Personal and Business?

Google Voice Personal works best for individuals needing a basic secondary phone number. It offers call forwarding, voicemail transcription, and SMS, mostly for free. 

Google Voice for Business, is part of Google Workspace. It includes more advanced features. You get multi-level auto-attendants, call routing, and some reporting, making it better for business use. 

Google Voice business starts at $10 per user per month and comes with some customer support.

How much is Google Voice?

If you're using Google Voice's free plan for a personal number, you won't pay anything for basic services like calls and texts. 

However, when it comes to Google Voice for Google Workspace, it's a different story. As a small business owner, you should anticipate higher costs for each member of your team:

• Google Voice Starter plan starts at $10 per user per month.
• Google Voice Standard plan is $20 per user per month.
• Google Voice Premier plan goes up to $30 per user per month.

Additionally, you'll need a Google Workspace subscription, which adds another $6 per user per month. These expenses can quickly accumulate, making it a more costly option for small businesses.

Can I port my Google Voice number to another service?

Yes, you can port your Google Voice number to a new service provider. This process usually involves contacting the new provider and following their instructions for number porting. Be aware that porting may involve a fee and could take a few days to complete.

How do I transfer my contacts and call history from Google Voice to a new service?

While there isn’t a direct way to export call history from Google Voice. However, you can manually download your contacts via Google Contacts and import them into your new service provider. It's best to check with your new provider for specific instructions.

Will I lose my messages and voicemails if I switch from Google Voice?

Yes, you may lose access to your messages and voicemails stored in Google Voice once you switch to another service. It’s important to back up any critical data before making the switch. Some services may offer tools to help migrate voicemails and messages.

Can I keep my existing Google Voice features like call forwarding and voicemail transcription with another service?

Many alternatives to Google Voice offer similar features like call forwarding, voicemail transcription, and multi-device support. However, the quality and additional capabilities can vary. It’s important to compare the specific offerings of each service.

Are there Google Voice alternatives that support emergency calling (911)?

Yes, some VoIP services like Ooma and Nextiva support emergency calling (911), which Google Voice does not. If emergency call support is a priority, consider an alternative that includes this feature.

How reliable are Google Voice alternatives for international calls?

Many Google Voice alternatives offer competitive rates and reliable connections for international calls. Services like Skype, Vonage, and Nextiva provide international calling plans. They may offer better rates and more features than Google Voice.

Add SMS Superpowers to Any Business Phone

No switching carriers. Just add texting. Talk to Sales to get started.

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Ready for a Google Voice alternative?

MessageDesk can help you manage your phone line and customer communications.

We’re here to help you find the best ways to communicate. Especially to maintain a strong and positive online presence with your contacts and customers.

Ready to get started? Your next step is to meet with a MessageDesk messaging expert.