MessageDesk plans

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🇺🇸 USD$
🇨🇦 CAD$
Yearly plans
(save up to 26%)
Monthly plans

Starter

Business texting inbox accessible on all devices.

$
27 per month
1 user seat included
Select message credits per month
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📥 Basic team inbox
📣 Broadcast to 50 contacts

Operator

Start and manage 100’s of text conversations.

$
54 per month
3 user seats included
Select message credits per month
Thank you! Your submission has been received!
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📥 Advanced team inbox
📣 Broadcast to 1000 contacts
⏰ Text message scheduling

Team

Texting tools for larger teams and organizations.

$
189 per month
10 user seats included
Select message credits per month
Thank you! Your submission has been received!
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📥 Advanced team inbox
📣 Broadcast to 2000 contacts
⏰ Scheduling and automation
🙋 Priority support

Enterprise

For organizations with complex requirements.

Let's chat!

Starter

Business texting inbox accessible on all devices.

$
32 per month
1 user seat included
Select message credits per month
Thank you! Your submission has been received!
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📥 Basic team inbox
📣 Broadcast to 50 contacts

Operator

Start and manage 100’s of text conversations.

$
64 per month
3 user seats included
Select message credits per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
📥 Advanced team inbox
📣 Broadcast to 1000 contacts
⏰ Text message scheduling

Team

Texting tools for larger teams and organizations.

$
219 per month
10 user seats included
Select message credits per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
📥 Advanced team inbox
📣 Broadcast to 2000 contacts
⏰ Scheduling and automation
🙋 Priority support

Enterprise

For organizations with complex requirements.

Let's chat!
CAD Monthly Plans

Starter

Business texting inbox accessible on all devices

$
14 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Operator

Start and manage 100’s of text conversations

$
39 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Team

Texting tools for larger teams and organizations

$
129 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Enterprise

For organizations with complex requirements

Let's chat!
Talk to sales
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts
CAD Yearly Plans

Starter

Business texting inbox accessible on all devices

$
24 per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Operator

Start and manage 100’s of text conversations

$
49 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Team

Texting tools for larger teams and organizations

$
139 per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Enterprise

For organizations with complex requirements

Let's chat!
Talk to sales
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts
Account Allowances
Starter Operator Team
Additional cost to add user seat(s) $10 per user seat $10 per user seat $15 per user seat
User seats included 1 user seat 3 user seats 10 user seats
Broadcast Contact Limit 50 contacts 1000 contacts 2000 contacts
Message Templates Unlimited Unlimited Unlimited
Keyword Autoresponders Unlimited Unlimited
Web Forms Unlimited Unlimited
Core Features
Starter Operator Team
Conversational Inbox
Conversation Assignment
Unlimited Inbound Messages
Contact Groups
Unknown Contact Form
Custom Inbox Views
Custom Fields
Manual Invoice Reminders
Zapier Integrations
Mobile App
Broadcasts
Starter Operator Team
Call Forwarding
Number Porting
Personalization Tags
One-Time Scheduling
Recurring Scheduling
Team Inbox
Starter Operator Team
Advanced Inbox Settings
Text Message Signatures
Office Hours
Custom Autoresponders
Automatic Invoice Reminders
Custom Forms
Website Chatbot
Basic Support
Priority Support

Frequently asked questions

All pricing is for registered U.S. 10DLC phone numbers.
1 credit = 160 characters SMS, 3 credits = 1 MMS.

Starter
$19 monthly plan $14 yearly plan
Total Messsage Credits Additional Credits Cost per Credit Additional Credit Cost Total Monthly Cost With Additional Credits Total Monthly Cost With Additional Credits
500 400 $0.0325 $13.00 $32.00 $27.00
750 650 $0.0323 $21.00 $40.00 $35.00
Operator
$49 monthly plan $39 yearly plan
Total Messsage Credits Additional Credits Cost per Credit Additional Credit Cost Total Monthly Cost With Additional Credits Total Monthly Cost With Additional Credits
1,000 500 $0.0300 $15.00 $64.00 $54.00
1,500 1,000 $0.0300 $30.00 $79.00 $69.00
2,000 1,500 $0.0300 $45.00 $94.00 $84.00
2,500 2,000 $0.0300 $60.00 $109.00 $99.00
3,000 2,500 $0.0280 $70.00 $119.00 $109.00
4,000 3,500 $0.0260 $91.00 $140.00 $130.00
Team
$159 monthly plan $129 yearly plan
Total Messsage Credits Additional Credits Cost per Credit Additional Credit Cost Total Monthly Cost With Additional Credits Total Monthly Cost With Additional Credits
5,000 2,500 $0.0240 $60.00 $219.00 $189.00
7,500 5,000 $0.0240 $120.00 $279.00 $249.00
10,000 7,500 $0.0220 $165.00 $324.00 $294.00
15,000 12,500 $0.0220 $275.00 $434.00 $404.00
20,000 17,500 $0.0220 $385.00 $544.00 $514.00
25,000 22,500 $0.0200 $450.00 $609.00 $579.00
50,000 47,500 $0.0180 $855.00 $1,014.00 $984.00
75,000 72,500 $0.0176 $1,276.00 $1,435.00 $1,405.00
100,000 97,500 $0.0176 $1,716.00 $1,875.00 $1,845.00

Every 160 characters count as 1 credit. A message with 320 characters would count as 2 credits. Example: A message 320 characters long sent to 10 contacts would cost 20 credits. Every SMS message is limited to a max of 918 characters. Messages longer than 918 characters automatically convert to MMS. MMS messages count as 3 credits.

Adding emojis and special characters to a message will automatically convert it to an MMS message (costing 3 credits per message). Emojies and special characters add extra data to every message sent, hence the additional per-credit cost.

Currently, MessageDesk is only available in the United States and Canada. However, we’re looking at offering service in several new markets including India and Australia. If you’re interested in using MessageDesk in your region, let us know, we’d love to hear from you!

No, unused free messages do not roll over into the next month. However, if you have an annual plan your messages roll over month to month until the end of your 12 month subscription.

Once you use all of your plan's message credits, you’ll automatically go into metered billing. Metered billing allows you to continue sending messages at the per-message rate of $0.05 per message. If you go into metered billing, we recommend that you talk to sales about additional plan savings. *Note: you can upgrade or change your plan's credit allotment at any time.

No, all inbound text messages are free.

Yes, MessageDesk allows you to send and receive images, gifs, videos, and more. You get 1 gigabyte with your account for all media you upload and the maximum upload size is 12 megabytes.

It depends. Just ask a representative on our sales team to see if your existing phone number qualifies for number porting.

MessageDesk works on any device with a web browser. You can also download the MessageDesk mobile app on your iPhone or Android device.