Unlike Other Texting Tools, We're Built for Teams
MessageDesk brings every text conversation across teams and phone lines into one shared inbox.
It's how 1000+ HR, staffing, dispatch, operations, professional and home service teams keep connected.
Communication is inefficient, scattered and siloed in personal phones.
Messages get missed, context disappears, and contacts go unanswered. Your team’s texting with their personal numbers and there's no shared visibility or accountability. No one knows who said what, or if a message got delivered.
❌ Risking compliance when personal numbers get used for business.
❌ Messages fall through the cracks.
Clarity replaces chaos. Teams work faster and smarter in one unified inbox.
Every conversation is organized, visible, and assigned to the right teammate.
You see the reply and what was said across every phone line, department, or location. Your contacts get quick, consistent responses. Teams miss nothing.
✅ Verified delivery and carrier registration compliance.
✅ Happier teams, faster replies, and full oversight.
Features built for teams and the unique ways they actually work.
- Shared team inbox so every teammate sees the full picture.
- Route, assign, open and close conversations.
- Communicate internally as a team with comments, mentions, and reactions.
- Text 1:1, as a group, or broadcast to up to 100 contacts at a time.
- Schedule and automate text reminders, follow-ups, and updates.
Verified, secure and carrier compliant by design.
MessageDesk isn’t just another texting tool. It’s a secure communication platform trusted by enterprises with compliance teams.
- 10DLC carrier registration managed for you.
- SOC 2 Type 1 and 2 (Coming Q1 2026).
- Opt-in / opt-out management + data retention controls.
- Available custom SSO for enterprises.
Add texting to any business line. No changes, downtime or voice disruption.
No switching providers or rebuild your phone system. MessageDesk adds texting to the numbers you already own.
- Text-enable any North American 10-digit number: local, toll-free, or VoIP.
- Keep your current voice or VoIP provider and infrastrucutre.
- Migrate from any texting service or VoIP system with no downtime.
Connect MessageDesk to 8000+ other apps and tools.
Make MessageDesk fit into your workflow, not the other way around.
- Connect with 8000+ apps via Zapier.
- Sync contacts and data from CRMs like HubSpot and Salesforce.
- Set up webhooks for custom integration configurations.
We make setup, carrier registration, and phone line configuration simple.
Meet with us to start your 30-day free trial
We’ll learn about your team, goals, and communication patterns to help you deliver real outcomes.
Submit your business info and texting details
Tell us about your phone lines, messaging volume, and typical use cases. Our team will reach out with next steps.
Complete carrier registration and line connection
We submit your registration to carriers (24–48 hour for approval). Once approved we connect your phone lines.
Invite your teammates, import contacts, start texting
Add your team, upload contacts, and start texting. See how much smoother texting feels when it lives in a shared inbox.
The MessageDesk Belief
whether you’re filling shifts, dispatching fleets, or managing teams and operations.
1. Texting shouldn't feel like a workaround
It should feel natural, human, and effortless, and it should work for your whole team.
2. Everyone needs visibility
Everyone should be able to jump in, assign conversations, and keep things moving. That’s why MessageDesk makes it easy to route, assign, and manage every message in one shared inbox.
3. Business communication is changing fast
We’re here to help companies of all sizes meet people where they are with simple, reliable tools built for the way teams really work.
Stop missing messages and juggling personal phones.
MessageDesk helps teams of all sizes and stripes stay connected, compliant, and in control with one shared inbox.