How Businesses & Organizations Route & Manage Conversations
MessageDesk is a shared team inbox with mass text broadcasts for texting from a business phone number or landline.
Join us for a group demo and product overview with live Q&A.
Questions about enterprise-level service?
Here's what you'll learn:
- How to get started with business text messaging
- MessageDesk Inbox and Broadcast fundamentals
- How to get your contacts into MessageDesk
- How to get and manage a text-enabled phone number
- How to achieve 100% text message delivery rates
Smarter, simpler messaging features made for teams.
Text-enabled business phone line
Keep your existing business number or get a new local or 800 number.
Forward calls from your text line
Unify your MessageDesk text line and voice calls with call forwarding.
Team texting from a shared inbox
Assign and manage text conversations amongst multiple team members.
Route & assign conversations
Route messages to the right teammates and teams with views and filters.
Support & service customers
Texting helps you manage, assign, support, and service customers.
Collect feedback & reviews
Automatically follow up for more feedback and online reviews.
Save messages as templates
Keep your messaging consistent with text message templates.
Send media & more as MMS
Enrich your text messages with pictures, media, GIFs and more.
Auto-shorten & track link clicks
Text links to connect contacts to web-based resources.
Marketing & sales campaigns
Build awareness and increase engagement with text campaigns
Scheduled text messages
Schedule one-time and recurring text messages.
Reach everyone with broadcasts
Scale your outreach with text broadcasts to contact groups.
Carrier approved mass texting
Get approved for bulk text message broadcasts.
Automatically respond when contacts text a keyword.
Get paid faster with text-to-pay
Send invoices and get text payments via accounting integrations.
Automatic out-of-office texts
Automate responses when outside of office hours.
Start chatbot conversations
Create more opportunities by starting more conversations.
Collect info with web forms
Link contact directly to custom web forms with text messages.
More ways to empower your business or organization
Get the latest business and messaging tips, tricks, tools, and insights.Visit the Blog
Read how-to and support articles for getting started with MessageDesk.Check out the Learning Center
Copy and paste from our library of one hundred-plus free text message templates.Copy & paste templates