Product overview

How Businesses & Organizations Text-Enable Their Phone System

MessageDesk is a shared team inbox for texting that connects to your existing landline or VoIP phone number.

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Watch: Full Inbox Demo

Learn the basics of the MessageDesk inbox and how teams of all sizes unify SMS conversations.

Does this sound familiar?

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Our people are all texting from their personal phones - it's a mess.

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We need ways to get the right text conversations to the right people.

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I have a business phone line, but I can't text on it.

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I need to text groups of people, but keep replies private.

Join us for a group demo and product overview with live Q&A.

Questions about enterprise-level service?

You're always free to talk to sales.
Every Tuesday and Thursday we demonstrate how to make the most of your messaging with MessageDesk - live, with Q&A.

Here's what you'll learn:
  • How to get started with business text messaging
  • MessageDesk Inbox and Broadcast fundamentals
  • How to get your contacts into MessageDesk
  • How to get and manage a text-enabled phone number
  • How to achieve 100% text message delivery rates

Smarter, simpler messaging features made for teams.

Check out MessageDesk tools for solving day-to-day team messaging problems.

Text-enabled business phone line

Keep your existing business number or get a new local or 800 number.

Forward calls from your text line

Unify your MessageDesk text line and voice calls with call forwarding.

Team texting from a shared inbox

Assign and manage text conversations amongst multiple team members.

Route & assign conversations

Route messages to the right teammates and teams with views and filters.

Support & service customers

Texting helps you manage, assign, support, and service customers.

Collect feedback & reviews

Automatically follow up for more feedback and online reviews.

Save messages as templates

Keep your messaging consistent with text message templates.

Send media & more as MMS

Enrich your text messages with pictures, media, GIFs and more.

Auto-shorten & track link clicks

Text links to connect contacts to web-based resources.

Marketing & sales campaigns

Build awareness and increase engagement with text campaigns

Scheduled text messages

Schedule one-time and recurring text messages.

Reach everyone with broadcasts

Scale your outreach with text broadcasts to contact groups.

Carrier approved mass texting

Get approved for bulk text message broadcasts.

Keyword-based autoresponders

Automatically respond when contacts text a keyword.

Get paid faster with text-to-pay

Send invoices and get text payments via accounting integrations.

Automatic out-of-office texts

Automate responses when outside of office hours.

Start chatbot conversations

Create more opportunities by starting more conversations.

Collect info with web forms

Link contact directly to custom web forms with text messages.

More ways to empower your business or organization

The MessageDesk Blog

Get the latest business and messaging tips, tricks, tools, and insights.

Visit the Blog
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MessageDesk Learning Center

Read how-to and support articles for getting started with MessageDesk.

Check out the Learning Center
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Free text message templates

Copy and paste from our library of one hundred-plus free text message templates.

Copy & paste templates
Add texting to your phone system
Learn how to add SMS superpowers to your business phone.