Get Feedback with Polls and Surveys & Follow Up to Ask for Reviews
Text to collect more reviews, polls and surveys. Set up autoresponders with text links to get better response rates and faster feedback.
![feedback and reviews](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63eeb41949217ef723b7a3ed_reviews-feedback-masthead.webp)
![schedule automatic review requests](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63eeb67e2a42f87640c0a66e_schedule-automatic-follow-up-texts.webp)
Save time with scheduled automatic follow-up texts.
Following up takes time and energy. Scheduled texts make it easy to automatically ask for reviews or send links to surveys.
- Schedule one-time or recurring texts any time in advance.
- Text individuals or broadcast to entire contact lists or groups.
- Set up auto responses with keyword-based “text-to” campaigns.
Personalize and pre-save follow-up text messages.
Use pre-saved templates and personalization tags to save time and standardize the follow-up messages you send all the time.
- Compose unlimited pre-saved text message templates and add links to review sites, forms and surveys.
- Auto-insert tags like {{ FirstName }} to personalize messages.
- Tags work just like email merge tags, but for text messaging.
![review collection](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63dd2b07997c934e51398902_reviews452x397.webp)
![link to online review sites](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63eeb6c2d6126d377f2860f2_link-to-online-customer-review-sites.webp)
Follow up after service to generate more online reviews and referrals.
85% of people are willing to leave a review, but few actually do it. Text review requests to gauge satisfaction and get more reviews.
- Copy and paste links to review sites into pre-saved templates.
- Schedule follow-up text messages at any time interval.
- Improve customer experience and prevent negative reviews with automatic follow-up and thank-you texts.
Improve response rates and get faster feedback.
Collect feedback the easy way with text message autoresponders and links to forms. Seamlessly route contacts to forms or survey platforms.
- Set up autoresponders for multiple-choice text surveys.
- Schedule broadcasts to any-sized contact group.
- Pre-save texts as templates with links to polls and surveys.
![customer survey](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63eeb6ed727c8457d8e95135_customer-survey.webp)
We get along well with your other business tools.
Sync MessageDesk with your accounting software to save time, keep things consistent and get real-time access to customer data.
Additional reviews and feedback resources.
Check out these additional review, survey, and poll resources.
![](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63e3beaf96258f3e58f9e08d_google-reviews.webp)
How to Ask for Google Reviews + Examples & Templates
![text polls surveys and feedback](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63eeb74f37ed6ac01b1b8904_text-poll-text-survey-text-vote.webp)
How to Survey Via Text Polls + SMS Survey Tools & Templates
![](https://cdn.prod.website-files.com/6349fd438ecb3a3594605225/63e3beaf96258f3e58f9e08d_google-reviews.webp)