Reminders & follow-ups

Text Message Reminders, Alerts, Confirmations & Follow-ups

No-shows and missed appointments cost time and money. Smooth operations with scheduled appointment reminders and automatic texts.

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"Texting from our business phone number is priceless. Our clients connect with us directly."
Susan W. - Office Manager
"I love the text blast and the ease of use! MessageDesk has been easy to use for everyone in the office."
Kayla S. - Accounting Manager
"Happy Customer! Works as advertised. Easy to set up."
Gregory G. - IT Administrator at Legal Practice

Too many no-shows and re-bookings? Get up to 98% open rates with text reminders.

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Appointment Reminders

Text or email reminders? Text reminders reduce no-shows and get up to a 98% open rate.

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Scheduled Texts

Schedule upcoming appointment reminder texts hours, days, weeks or months in advance to save time.

Automatic Autoresponders

Set up autoresponders for text alerts and answers to frequently asked questions or inquiries.

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Out-of-Office Messages

Manage expectations and keep things running smoothly with automatic out-of-office texts.

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Scheduling & automation

Reduce no-shows and keep your calendar booked.

Why do people miss appointments? Miscommunication. Phone calls go unanswered and emails go unread.

  • Reduce no-shows and improve booking rates with text messages.
  • Create automatic appointment text message reminders.
  • Set up one-time and recurring automatic text messages.
Schedule text messages

Save time with one-time and recurring scheduled texts.

Scheduled text messages make it easy to set up automated appointment reminders and send out text alerts and updates.

  • Schedule one-time and recurring texts to groups or individuals.
  • Insert tags to personalize texts at scale - like email merge tags, but for texting.
  • Compose unlimited pre-saved templates for appointments, reminder messages, and more.
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Autoresponders

Confirm, schedule and mange appointments via text.

Set up "text-to" keywords that automatically trigger text message responses for appointment reminders, confirmation, and more.

  • Use keywords like “CONFIRM” or “SCHEDULE” to automatically confirm or start the scheduling process.
  • Chain keywords together for branching appointment confirmation and rescheduling workflows.
  • All text reminders come from a local 10-digit phone number.
Out-of-office texts

Manage expectations with automatic out-of-office texts.

Text contacts, customers, and clients with automatic out-of-office messages. Great for businesses with changing availability.

  • Set weekend and weekday availability as-needed.
  • Create auto-response text messages based on hours.
  • Contacts get instant responses if texting outside of hours.
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Integrations

We get along well with your other business tools.

Sync MessageDesk with your accounting software to save time, keep things consistent and get real-time access to customer data.

Add texting to your phone system
Learn how to add SMS superpowers to your phone lines.