HR, staffing & recruitment
Keep Employees, Candidates & Teams Connected in One Inbox
MessageDesk helps HR, recruiting, and staffing teams text employee updates, candidate communication, and compliance in one place, without changing phone systems.
"Everything used to run through personal phones. Now, our HR team sees every conversation from candidates to field employees in one shared inbox. It’s faster, more compliant, and nothing gets missed."
Martine M. - HR Coordinator, Manufacturing Industry
Tools that make every HR message clear, timely, and human.
Shared team inbox
Every recruiter, HR manager, and coordinator sees the same conversation threads without texting on personal numbers.
Labels, assignment & routing
Filter and route by department, candidate status, or office location. Keep every message organized and visible.
Text message broadcasts
Send mass updates to candidates or staff for onboarding, policy updates, or benefit reminders instantly.
Scheduled texts
Queue “Welcome aboard!” or “Interview reminder” messages ahead of time to keep things on track automatically.
Automated replies and inbox workflows
Set auto-replies like “Thanks for sending your info.” or trigger workflows by keyword (“benefits,” “open role,” “onboarding”).
A2P 10DLC compliance included
MessageDesk helps HR and staffing teams get carrier compliant with opt-in, opt-out, and recorded message history.
Shared team inbox
One inbox for every HR, recruiting, and employee conversation.
HR and recruiting teams can send, assign, and comment on every conversation from one place. No more shared phones, disconnected tools, or message silos.
Check out inbox featuresText-enabled numbers
Add texting to the HR numbers you already use.
Keep your existing landlines, VoIP, or toll-free numbers. No downtime or disruption — just add texting to the phone lines your HR or recruiting team already manages.
Check out number configuration features
Automations (Relays)
Organize, route, and reply to HR and recruiting messages automatically.
Relays handle keyword triggers and after-hours replies so HR teams can focus on people, not processes. Route candidate messages by recruiter or automatically follow up with employees who haven’t replied.
Check out automation featuresProof & accountability
Every message, reply, and document stored and searchable.
MessageDesk automatically saves all messages for easy auditing. Keep a record of benefit updates, interview confirmations, and candidate replies in one compliant system.
Compliance & delivery
Get carrier-verified for every candidate and employee conversation.
MessageDesk helps you get approved and fully registered with carriers. We ensure your texts get delivered and help you stay compliant with automatic opt-in, opt-out, and message history.
Learn more about carrier registrationBuilt for every part of your HR operation.
Bring every part of your HR team together with faster, clearer communication in one shared inbox.
Recruiting Teams
Reach more candidates faster. Send interview reminders, track replies, and manage communication from one shared inbox.
HR Coordinators & Managers
Simplify onboarding, benefits reminders, and policy updates all organized and trackable with conversation labels.
IT & Compliance Leads
Protect employee data with role-based access and complete audit logs for every HR message. MessageDesk will be fully SOC 2 compliant by Q1 2026.
Leadership & Operations
Add texting to your existing phone numbers in minutes. No new systems, no downtime — just more visibility, oversight, and faster response times.
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See all Integrations"MessageDesk keeps our HR, recruiting, and compliance teams in sync. Everyone sees what’s happening, and our communication is 100% auditable. It’s a huge time saver."
Greg D. - Staffing Coordinator
Additional HR, staffing, and recruitment resources.
Check out these texting resources from our blog.
17 Staffing & Recruiting Text Message Examples + Templates
Why texting works for staffing agencies and recruiters + 17 templates and examples.
Business Messaging | 9 min. read
Using Text Messages to Communicate With Employees & Staff
Guide to using employee text messaging systems to communicate with employees and staff.
Team Messaging | 11 min. read
How to Use Text to Apply & Texting Software for Recruiting
Guide to texting software for recruiting & text to apply + recruiting text message examples.
Automated Messaging | 12 min. read
It's time to start texting
Ready to connect with candidates and employees?
MessageDesk helps HR, staffing, and recruiting teams save hours each week, stay compliant, and keep every message in one place.