Logistics & dispatch
Respond Faster, Deliver Smoother & Keep Connected to Every Driver
MessageDesk helps logistics, dispatch, and delivery teams keep connected to drivers, staff, and customers with one shared team inbox.
"Everything used to run through personal cell phones. Now, our whole team sees every message. We see all conversations and know whats happening, there's no guessing or chaos."
Tim M. - Dispatch Manager
Tools that keep routes running, drivers informed & teams aligned.
Shared team inbox
No more missed texts. Manage multiple lines and collaborate in one inbox without passing phones around.
Labels, assignment & routing
Routes and prioritize conversations by driver, route, or shift. Dispatchers see what matters most and reply fast.
Text message broadcasts
Broadcast route changes, weather alerts, and more to all of the right drivers with one click, instantly.
Record and store everything
Collect and store delivery photos, tickets, receipts and notes right inside message threads.
Automated replies and inbox workflows
Schedule recurring messages, set up auto-reply to keywords, and save hours every week.
A2P 10DLC compliance included
Get carrier-verified 10DLC texting for optimal delivery and protected messaging.
Shared team inbox
One inbox for every phone number dispatcher & driver conversation.
Send, route, assign, and comment all in one place. No more shared phones or missed driver messages. Every dispatcher sees every text, and everyone gets a fast reply.
Check out inbox featuresText-enabled numbers
Send instant alerts and updates to staff, drivers, and customers.
Text-enable any landline, VoIP, or toll-free number. No new phones, no downtime, and no disruption to your existing voice setup — just add texting to the numbers your team already uses.
Check out number configuration features
Automations (Relays)
Organize, assign, label, prioritize & route the messages that matter most.
Automatically organize text conversations by route, region, or driver. Reduce phone time and keep your team focused on the next delivery, not searching through inboxes.
Check out automation featuresProof & accountability
Every message, comment, photo & document stored and searchable.
Text and store images, pdfs and more for things delivery tickets, proof-of-delivery photos, or job site images. MessageDesk saves everything for invoicing, safety, legal, and compliance.
Compliance & delivery
Get carrier verified with reliable texting for every load and route.
MessageDesk helps you get approved and fully registered with carriers. We ensure your texts get delivered and help you stay compliant with automatic opt-in, opt-out, and message history.
Learn more about carrier registrationBuilt for every part of your operation.
MessageDesk works across dispatch, operations, and the field, keeping everyone aligned from the first text to the final delivery.
Dispatchers
See every driver conversation in one place and reply in seconds. No more shared phones, just instant updates.
Operations Managers
Get real-time visibility into what’s happening on every route. Message logs and attachments keep your records complete and auditable.
Drivers & Field Teams
Stay focused on the road. Just text updates, photos, or confirmations. There's literally nothing new you need to download.
Owners & Leadership
Add texting to your existing numbers in minutes. No downtime, no switching systems — just faster communication company-wide.
Connect MessageDesk to thousands of your favorite apps.
Connect your favorite app with Zapier
+ 8000 other apps
See all Integrations"MessageDesk removes the noise from dispatching. Everything is organized, visible, and fast. It helps our team focus on delivery, instead of chasing drivers."
Kim P. - Operations Manager
Additional dispatch & logistics texting resources.
Check out these resources from our blog.
Text Dispatch Software | Logistics & Dispatch SMS + Examples
Learn about text messaging for logistics companies, trucking companies, and dispatch.
Business Messaging | 8 min. read
Using Text Messages to Communicate With Employees & Staff
Guide to using employee text messaging systems to communicate with employees and staff.
Team Messaging | 11 min. read
How to Use SMS Customer Service Software for Text Support
How to get started with text customer service and use SMS customer service software.
Team Messaging | 12 min. read
It's time to start texting
Ready to deliver faster and communicate smarter?
MessageDesk helps logistics, dispatch, and delivery teams work faster, reduce errors, and keep operations on schedule without changing phone systems.