RingCentral integration

Amplify RingCentral with Advanced SMS Features

Integrate MessageDesk for automatic conversation routing and mass text broadcasts - without changing your RingCentral voice setup.

Check phone number eligibility

Integrate RingCentral with MessageDesk

Add a shared team inbox and mass text broadcasts to your existing RingCentral phone number.

RingCentral offers a fantastic voice-first experience. But MessageDesk will help you and your team make the most of your text messaging.

Route, Comment & Assign

Assign, organize, and route SMS and MMS between teammates.

Schedule & Automate Replies

Improve responses with scheduled and automated message templates.

Send Mass Text Broadcasts

Reach tens, hundreds, or thousands of contacts with one broadcast.

Get Up to 100% Delivery Rates

Check phone number eligibility

Shared team inbox

Route conversations to the right people.

Create customized workflows to organize, route, and assign conversations across your entire team.

Route, comment & assign

Use inbox routing to get the right conversations to the right person at the right time.

Schedule & automate replies

Optimize your messaging workflows with pre-saved SMS templates and scheduled and automatic replies.

Learn more about Inbox

Mass text message broadcasts

Reach and respond to everyone.

Send one-to-many mass text broadcasts to any number of contacts. Manage all inbound replies separately from the team inbox.

Send mass text broadcasts

Segment and group all of your contacts, apply pre-saved templates and hit send to text everyone.

Get up to 100% delivery rates

Pre-register your phone number with carriers through MessageDesk to guarantee high-volume delivery.

Check out Broadcasts

Getting started

How to connect RingCentral to MessageDesk.

Check phone number eligibility

Check your phone number eligibility.

Submit a number verification form and our number solutions team will confirm your eligibility within 48 hours.

Set up a free MessageDesk account.

Onboard your team and get started with a 14-day free trial of MessageDesk.

Submit a phone number hosting request.

Our phone number solutions team handles all aspect of the hosting process for you for free - simple, easy, done!

Send your first texts with MessageDesk.

Finally, our phone number solutions team will email you, confirming your number is ready for use with MessageDesk.

Pricing

Low-cost SMS with affordable per-seat pricing

Start with a 14-day free trial - cancel, upgrade or downgrade at any time.

Starter plan

$14/mo.

Includes:

1 user ($10/mo. per additional)

100 monthly message credits

Basic Inbox

Try for free

Operator plan

$39/mo.

Includes:

3 users ($10/mo. per additional)

500 monthly message credits

Broadcast up to 500 contacts

Team Inbox, routing & automation

Try for free

Team plan

$129/mo.

Includes:

5 users ($15/mo. per additional)

2,500 monthly message credits

Broadcast up to 2,000 contacts

Chatbot & Webforms

Dedicated account manager

Try for free

Starter plan

$19/mo.

or $468 paid yearly

Includes:

1 user ($10/mo. per additional)

100 monthly message credits

Basic Inbox

Try for free

Operator plan

$49/mo.

or $468 paid yearly

Includes:

3 users ($10/mo. per additional)

500 monthly message credits

Broadcast up to 500 contacts

Team Inbox, routing & automation

Try for free

Team plan

$159/mo.

or $468 paid yearly

Includes:

5 users ($15/mo. per additional)

2,500 monthly message credits

Broadcast up to 2,000 contacts

Chatbot & Webforms

Dedicated account manager

Try for free

FAQs

Frequently asked RingCentral number hosting questions.

Can I still send SMS with RingCentral?

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How does phone number hosting work?

Can I still use my existing RingCentral voice setup?

Does Messagedesk receive phone calls?

Does MessageDesk cost extra?

Do I need to cancel my RingCentral account?

Can I disconnect my number from MessageDesk?

Can MessageDesk send SMS and MMS?

Still have questions?

Connect with a solutions engineer.

Schedule a 1-on-1 solutions call

Additional RingCentral texting resources.

Check out these additional integration resources

Add a shared team inbox and mass text broadcasts to your existing RingCentral phone number.

Route, Comment & Assign

Schedule & Automate Replies

Send Mass Text Broadcasts

Get Up to 100% Delivery Rates

Route conversations to the right people.

Route, comment & assign

Schedule & automate replies

Reach and respond to everyone.

Send mass text broadcasts

Get up to 100% delivery rates

How to connect RingCentral to MessageDesk.

Check your phone number eligibility.

Set up a free MessageDesk account.

Submit a phone number hosting request.

Send your first texts with MessageDesk.

Low-cost SMS with affordable per-seat pricing

FAQs

Still have questions?

Additional RingCentral texting resources.

Business Text Messaging | 8 Best Business Texting Services

SMS Phone Number Guide | How to Choose Phone Numbers for SMS

Automated Text Messages | Automated Texting Service Guide