RingCentral integration

Amplify RingCentral with Advanced SMS Features

Integrate MessageDesk for automatic conversation routing and mass text broadcasts - without changing your RingCentral voice setup.

Check phone number eligibility
MessageDesk shared team inbox
Integrate RingCentral with MessageDesk

Add a shared team inbox and mass text broadcasts to your existing RingCentral phone number.

RingCentral offers a fantastic voice-first experience. But MessageDesk will help you and your team make the most of your text messaging.

inbox icon

Route, Comment & Assign

Assign, organize, and route SMS and MMS between teammates.

alarm clock icon

Schedule & Automate Replies

Improve responses with scheduled and automated message templates.

conversation icon

Send Mass Text Broadcasts

Reach tens, hundreds, or thousands of contacts with one broadcast.

checkmark icon

Get Up to 100% Delivery Rates

Register for carrier-verified delivery for enterprise-grade throughput.

Shared team inbox

Route conversations to the right people.

Create customized workflows to organize, route, and assign conversations across your entire team.

inbox icon
alarm clock icon

Route, comment & assign

Use inbox routing to get the right conversations to the right person at the right time.

Schedule & automate replies

Optimize your messaging workflows with pre-saved SMS templates and scheduled and automatic replies.

comment assignment
text message broadcast
Mass text message broadcasts

Reach and respond to everyone.

Send one-to-many mass text broadcasts to any number of contacts. Manage all inbound replies separately from the team inbox.

conversation icon
checkmark icon

Send mass text broadcasts

Segment and group all of your contacts, apply pre-saved templates and hit send to text everyone.

Get up to 100% delivery rates

Pre-register your phone number with carriers through MessageDesk to guarantee high-volume delivery.

Getting started

How to connect RingCentral to MessageDesk.

1.

Check your phone number eligibility.

Submit a number verification form and our number solutions team will confirm your eligibility within 48 hours.

2.

Set up a free MessageDesk account.

Onboard your team and get started with a 14-day free trial of MessageDesk.

3.

Submit a phone number hosting request.

Our phone number solutions team handles all aspect of the hosting process for you for free - simple, easy, done!

4.

Send your first texts with MessageDesk.

Finally, our phone number solutions team will email you, confirming your number is ready for use with MessageDesk.  

Pricing

Low-cost SMS with affordable per-seat pricing

Start with a 14-day free trial - cancel, upgrade or downgrade at any time.

Starter plan
$14/mo.
Includes:
1 user ($10/mo. per additional)
100 monthly message credits
Basic Inbox
Try for free
Operator plan
$39/mo.
Includes:
3 users ($10/mo. per additional)
500 monthly message credits
Broadcast up to 500 contacts
Team Inbox, routing & automation
Try for free
Team plan
$129/mo.
Includes:
5 users ($15/mo. per additional)
2,500 monthly message credits
Broadcast up to 2,000 contacts
Chatbot & Webforms
Dedicated account manager
Try for free
Starter plan
$19/mo.
or $468 paid yearly
Includes:
1 user ($10/mo. per additional)
100 monthly message credits
Basic Inbox
Try for free
Operator plan
$49/mo.
or $468 paid yearly
Includes:
3 users ($10/mo. per additional)
500 monthly message credits
Broadcast up to 500 contacts
Team Inbox, routing & automation
Try for free
Team plan
$159/mo.
or $468 paid yearly
Includes:
5 users ($15/mo. per additional)
2,500 monthly message credits
Broadcast up to 2,000 contacts
Chatbot & Webforms
Dedicated account manager
Try for free

FAQs

Frequently asked RingCentral number hosting questions.

Can I still send SMS with RingCentral?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

How does phone number hosting work?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Can I still use my existing RingCentral voice setup?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Does Messagedesk receive phone calls?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Does MessageDesk cost extra?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Do I need to cancel my RingCentral account?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Can I disconnect my number from MessageDesk?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Can MessageDesk send SMS and MMS?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Still have questions?

Connect with a solutions engineer.

Start texting for $14/month
Try business text messaging for free.
No payment necessary. 💜