Ask Your AI Assistant About Your Inbox Conversations.
Ask the AI assistant your team already uses about what’s happening, what's unanswered, and who owns what conversations.
What you could ask
Ask the inbox the questions you ask your team all day.
These come from the problems operators bring to us on calls, written the way you’d type them. When you join, tell us which ones you’d use first.
Catch what slipped · Multi-location
“Which conversations across our seven locations haven’t had a reply in two hours?”
A manager sees what’s sitting before a customer calls to ask about it.
Hand off the shift · Home care
“What came in on the scheduling line overnight, and who owns each one?”
The morning crew starts on the texts that matter, with an owner on every one.
Fill the shift · Staffing
“Who replied ‘yes’ to Saturday’s open shifts? Draft a confirmation to each of them.”
Recruiters confirm the yeses and only call the people who still need a nudge.
Find it in the history · Construction
“Find every text from the Henderson site crew about the delayed pour last month.”
The answer comes back with dates, numbers, and who said what.
Spot the pattern · Front office
“Group last week’s customer texts by what people asked for, and count each one.”
You see what customers keep asking without reading every thread.
Close the day · Dispatch
“Write the end-of-day summary for the dispatch line: what closed, what’s still open, and who has it.”
The night lead reads one note and knows where everything stands.
Waitlist
Join the waitlist. Help decide what our MCP does first.
Waitlist members hear first when it’s ready to try. Your answers will help us shape what we build.
How we’re building it
Your assistant works the inbox the way your team does.
An AI assistant shouldn’t get more access than the person using it. These are the rules we’re building on.
It sees what you see
Your assistant works under your MessageDesk role. It only reads the lines, labels, and inboxes you already have access to.
Nothing sends until you say so
It drafts replies and suggests who should own a conversation. A text doesn’t go to a contact until you approve it.
The record stays whole
Every text it helps with goes out from your business number in MessageDesk, with the same audit-ready conversation history as the rest.
MCP server questions.
MCP (Model Context Protocol) is an open standard that lets AI assistants connect to the apps you work in. The MCP server is the connector on our side. Once it’s on, your assistant can read your MessageDesk inbox and, with your OK, act in it.
We haven’t set a date. Waitlist members hear first when it’s ready to try.
We’re building to the MCP standard, which Claude, ChatGPT, and a growing list of assistants support. Tell us which one your team uses when you join, and we’ll start there.
No. The MCP server lets the assistant you already use work with your texts. Your team picks the assistant, and MessageDesk stays the inbox and the record.
Pricing isn’t set yet. The waitlist hears it first.
Partly. With Zapier MCP, your assistant can use the MessageDesk app on Zapier to send texts, group texts, and broadcasts, update contacts, and leave comments on a conversation. It can’t read your inbox or answer questions about it yet. That’s what the MCP server will do. See the Zapier integration
The answers are already in your Inbox.
Join the waitlist for updates and input regarding our MCP connector.